Frequently asked questions:
how does this all work?
Once you’ve chosen a date and booked a venue – then contact us. Your venue is a big factor in figuring out what vintage items will be right for you and of course the date is important so we can make sure your favorite one-of-a kind pieces are available.
When should I reserve everything?
We highly recommend reserving your favorite pieces as early as possible. Quantities are limited for vintage items.
Do you deliver?
Yes, we offer delivery. Charges for delivery are determined by location, size and quantity of your order and set up/tear down.
Can I pick up?
Yes, you can pick up your rental items. Some vintage pieces are delicate and may need prior approval. All furniture is required to be transported utilizing a covered trailer. All upholstered pieces are white glove only.
Can I come see everything in person?
Absolutely! Please be sure to contact us as we are available by appointment only.
Do you require a deposit?
Yes, we require a 50% non-refundable deposit along with a signed agreement and credit card on file in order to reserve rental items for your event date.
Do you have a minimum order requirement?
Yes. it is $150.00 for pickup and $500.00 for delivery within our area. If within our area but over an hour one way mangement reserves the right to adjust minimun.
What happens if something breaks or gets lost?
We require a credit card on file for all orders upon the time of reservation. For any furniture, architectural pieces, decor, or other large items that are not returned or are returned damaged, we charge five times the rental rate in order to replace the item. If an item is able to be cleaned or repaired, you will only be charged for the cleaning or repair of the item and any time the item is out of our inventory.
How much does styling cost?
Styling is charged by the hour per event.
What exactly is styling?
You know all of those photo shoots you see on wedding blogs and magazines that are absolutely stunning? Those are put together and made picture perfect by stylists. Styling is the suggestion of pieces, set up, putting together, and making everything look pretty and in place for your wedding, event, or photo shoot. It’s having the eye and knowing that certain pieces will look great together, and knowing exactly where every last detail needs to be placed. You already have an idea of some the pieces you want to use, or the overall look that you’d like to achieve, and you’re looking to put your trust in a professional who can suggest all of the pieces to make that happen. Since we know that there several working arts to create your entire day we will reach out to vendors to make sure everything works and is covered. We’ll be the ones to put it all together for you so your entire event is as perfect as those events you see in magazines.
I have some items to sell. Would you be interested?
Please send us a photo and we’d be happy to take a look.
How far in advance should I book my rentals?
Bookings are subject to product availability. Once you are firm on your date, reserve your rental items. This will secure the products that you have chosen for your special event.
What do you require to book an order?
To confirm an order we require your contact information (address, phone, email and/or fax), valid credit card information and a non-refundable deposit. The deposit is equal to 50% of your order total and is applied towards your final balance. This payment can be made by Credit Card, Cash, Check (is due with contract to complete reservation) or Email Transfer. Monthly payment options can also be arranged.